01Do I have to create a profile in the YetiForce store to make a purchase?
No, you don't have to create a profile in our store to make a purchase.

02How do I create a profile in the YetiForce store?
You can easily create your profile by selecting the “Log in” option from the field in the upper right corner. Click “don’t have an account?” in the bottom right corner. Enter all required fields with your personal contact information. Click “Register” to get an activation email. Once you receive the activation email, click on the link within to activate your account.

03How can I place an order on your website?
Placing an order on the website is easy.

Find the products you want to buy

Click "Add to cart"

Open your cart and check the items and quantities

If you are ready click “Proceed to checkout”

Fill all the necessary fields and accept the terms and conditions.

Confirm your order

You will be automatically redirected to PayPal website.

Pay for the order.

04Do i need a PayPal account to make a purchase?
No, you do not need to have a PayPal account. PayPal allows you to use your credit card without an account.

05Can I send a payment in another currency?
Paypal will automatically convert your currency to Euro, so you will be able to pay for the product or service regardless of your currency.

06Can I use a different payment method than PayPal?
You can find the available payment methods in the Payment and delivery section of this website. We do not accept any method of payment other than those listed in this section. Please do not try to pay by any other way than specified there. If you do, we will not be liable for loss of the payment or any other damages that may result from this action.

07Can I return a package purchased in your store?
Due to the nature of our products (online products), we do not accept returns.

08What does the delivery look like?
Due to the nature of the products offered in our stores, we will send the purchased module to your email address. Please make sure you provide us with a valid email address. The YetiForce shop will start processing your order once we receive your payment.

09I'm not sure which package to choose. What should I do?
Choosing the right package depends on the needs or problems you have come across while using or installing the software, so we always recommend contacting us before the purchase and we will estimate the cost and number of hours.

Send a detailed description of your requirements or bugs you want us to fix to This email address is being protected from spambots. You need JavaScript enabled to view it.

We will get back to you and let you know which package will be the most optimal for your needs. We will also let you know when we can start working on your order. Please remember that our busy schedule doesn’t always allow us to begin immediately.

Once you get an email from us and you accept the estimated time you can purchase the package. Send the PayPal transaction ID and the access details enumerated in this article to This email address is being protected from spambots. You need JavaScript enabled to view it.

When we finish working on your order we will send you a link where you will be able to test the functionality. We will wait for your feedback and add any necessary changes.

Keep in mind that the purchased support hours don’t expire, if there are any support hours left we will let you know, and you will be able to use them in the future.

10How do I get the free hosting months?
Once you purchase 6 or 12 months of any of the hosting services we will add 1 or 2 extra months respectively to your hosting time. The free hosting time can’t be upgraded or downgraded to a different hosting option, eg. if you purchase 6 months of Private Cloud 1 you will receive an extra month of Private Cloud 1.

The promotion applies to all products in the following categories:

VPS (PUBLIC CLOUD)

VPS (PUBLIC CLOUD)

11Do I have to purchase 6 or 12 months of hosting at once to get the free hosting time?
Yes, the promotional offer covers only customers who purchased the 6 or 12 months hosting package at once.

These terms and conditions determine the rules for the use of the YetiForce support and addons online shop.

The shop is run by YetiForce Sp. z o.o. [Ltd.], which is a registered taxpayer of goods and services of VAT ID no. 118-000-24-25

Its headquarters are located in:

ul. Marszałkowska 111
00-102 Warszawa, Poland.

All modules offered in the online shop are licensed by YetiForce Sp. z o.o. [Ltd].


 

 §1 ORDERS

Placing an order on the website is easy.

1. Find the products you want to buy. 

2. Click "Buy now"

3. You will be automatically redirected to PayPal website.

4. Log on your PayPal account.

5. Pay for the order.

We explicitly reserve the right not to accept your order that does not comply with these Terms of use or violates the applicable law, as well as in the following situations:

  • your billing information is not correct or not verifiable;
  • your order is flagged up by our security systems as an unusual order or an order susceptible to fraud; 
  • your payment is not received within 7 calendar days after acceptance of your order;
  • we have reason to believe that you are a reseller;
  • in the event of misspelling your email address (delivery is impossible).

 

§2 PAYMENTS

You can find the available payment methods in the Payment and delivery section of this website. We do not accept any method of payment other than those listed in this section. Please do not try to pay by any other way than specified there. If you do, we will not be liable for loss of the payment or any other damage that may result from this action.

If you pay by PayPal, we will deduct the amount due from your bank or PayPal account. If you pay by bank transfer, we will start delivery after we receive your payment. This may take several days but not longer than 14 days. In the event that no payment has been received within 7 calendar days after you submitted your order, your purchase will automatically be canceled.

The customer authorizes YetiForce Ltd. to issue an invoice without a buyer’s signature.

 

§3 DELIVERY

We deliver products from Monday to Friday. We do not ship on certain public holidays. Please refer to the Payment and delivery section of the website for more information.

 

§4 RETURNS

Due to the nature of our products (online products), we do not accept returns. Every module can be tested for free before its purchase.

In case that the module contains bugs, the speed of fixing bugs will depend on the type of purchased product – whether it includes support or not.

PAYMENTS IN THE YETIFORCE STORE

yetiforce formyplatnosci


PAYMENT METHODS

Due to the nature of the products offered in our store (electronic modules and online support), the only available payment method is a prepayment. The YetiForce Online Shop prefers payments made through PayPal, allowing you to pay for your purchase with a credit card, or your PayPal funds. The payment must be made within 7 days from the date of order. Once we accept your payment, we will start processing your order.

yetiforce bezpieczenstwo


SECURE PAYMENT

In order to secure our clients' purchases in our store, we decided to enable PayPal payments. It is an international payment system, which allows its users to make secure online payments in more than 190 countries. PayPal payments can be finalized using VISA and MASTERCARD credit cards, or VISA ELECTRON and VISA GOLD debit cards.

yetiforce vat

VAT EU

VAT does not apply to our EU customers with a valid EU VAT Identification Number. Once you finish your purchase, please contact us via email, and we will refund the VAT amount after verifying your EU VAT ID using VIES. We reserve the right to require additional documents in order to verify your VAT EU ID.

yetiforce dostawa

DELIVERY

Due to the nature of the products offered in our store (electronic modules), we will send the purchased module to your email address. The order processing time depends on the module you purchased. The YetiForce shop will start processing your order once we receive your payment. The time of delivery might take up to 14 working days from the date of receiving your payment. Purchased products will be sent to you electronically, without packaging.

 

404 OOPS!

Page not found!

"Sorry, it appears the page you were looking for does not exist anymore or might have been moved.
Please try your luck again."

Take me home